Bakelite Credit Union recognizes the importance of our
responsibility in protecting our members' private information.
We want to protect the personal and financial information
that you have entrusted to us.
and approach that respects and addresses your needs. We believe
that all personal and financial information specific to you
that you provide to the Credit Union through any channel constitutes
Collection of Personal Information
When you apply for a Credit Union account or service, we
collect personal information in order to process your application.
This information may be retained by us so that we can provide
the products and services you request. Some of this information
is also handled by our operating partners (for example, after
hours loan applications).
When you open or use an account or service from the Credit
Union, we retain personal information you provide in the context
of using that product or service, including transaction information.
When you send us an e-mail, we will retain the content of
the e-mail, your e-mail address, and our response in order
to assure that we have adequately addressed your inquiry and
to handle any follow up questions you may have. We may also
use it to measure how effectively we address your concerns.
Use and Sharing of Personal Information
The Credit Union will use personal information as appropriate
in the normal course of our business to provide the products
and services you requested. We will also use this information
to provide positive identification of you when you contact
We will not disclose information to third parties (excluding
credit union affiliates) concerning your account with us,
except: (a) when such disclosure is necessary to complete
the transactions; (b) to verify the existence and condition
of your account for a third party (such as a credit bureau)
as is permitted by law; (c) to comply with any court order
or applicable laws or regulations; or (d) when you give us
your written permission.
The Credit Union does not and will not sell or provide personal
information to third parties for independent use. We may,
however, share personal information with our credit union
affiliates if that information is required to provide a product
or service you have requested.
Accuracy of Personal Information
The Credit Union intends to exercise reasonable procedures
in order to assume the accuracy of our records and your personal
information. Inaccurate information, when brought to our attention,
will be corrected as promptly as possible. If you have any
questions regarding the accuracy of your personal information,
please contact a Credit Union representative. We will investigate
your issue and update your records as needed.
We request that you keep your personal information as current
as possible so that you may get the maximum benefit from the
Credit Union. In particular, please make sure that you inform
us of any e-mail address change so that we may communicate
Protection of Personal Information
Protecting your privacy is an ongoing process. We will continue
to review the measures we take to safeguard your personal
information. These reviews will result in new measures to
protect member records, as the Credit Union makes changes
to its information security practices and other internal control
systems to take advantage of new technology.